Privacy Policy

Operated by PANGEIA PrOXIMA LIMITED (Registered in the UK)
For the TYBAERA | Sacred Regenerative Wellness brand
Website: www.ternosw.com

1. Introduction

This Privacy Policy describes how PANGEIA PROXIMA LIMITED ("we", "us", or "our"), operating the TYBAERA brand, collects, uses, and protects your personal information when you visit or make a purchase from www.ternosw.com ("the Site"). We are committed to protecting your privacy in compliance with the UK GDPR and other relevant regulations.

2. Information We Collect

We collect the following types of personal data:

Personal Identification Information:

Name, email address, phone number, shipping and billing address

Payment Data:

Payment details collected securely via third-party payment processors (e.g. Wix Payments, Stripe)

Device & Usage Information:

IP address, browser type, device type, pages visited, cookies, and referral data

Voluntarily Submitted Data:

Information you provide when signing up for newsletters, filling forms, or contacting us

3. How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Send updates about your order status
Respond to customer service requests
Send promotional content (only if you opt-in)
Analyze website usage and improve user experience
Comply with legal obligations

4. Sharing Your Data

We do not sell your data. We may share your information with:

Service providers: Shipping partners, payment processors, email marketing platforms
Legal authorities: If required to comply with legal obligations
Analytics providers: Google Analytics, Facebook Pixel (if used)

All third-party partners are required to handle your data securely and comply with GDPR.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your data ("right to be forgotten")
Withdraw consent at any time
File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: group@ternosw.com

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Payment details are encrypted and processed through PCI-compliant gateways.

7. International Transfers

If we transfer data internationally (e.g., to fulfillment centers or tools outside the UK), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Analyze traffic and behavior
Deliver personalized content

You can manage cookies in your browser settings. Learn more in our [Cookie Policy] (coming soon).

9. Retention Period

We retain personal data only as long as necessary for the purposes it was collected, or as required by law (e.g. financial records).

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

11. Children's Privacy

We do not knowingly collect personal data from children under 16. If we learn that a child has provided data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the latest revision. Continued use of the site constitutes acceptance of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
PANGEIA PROXIMA LIMITED
Email: pangeiaproxima@protonmail.com
Registered Office: Mayfield Ave. Brighouse, UK
Company Number: 14115334